Shipping policy
Processing time
JOKKURRENCY is a pre-order brand β each piece is made or sourced specifically for you after a drop closes. Please allowΒ 2β4 weeks from the end of the pre-order window for your item to be produced and dispatched. Weβll keep you updated via email as your order moves through production.
Delivery
Once your order ships, delivery is handled by trusted dispatch partners (e.g. GIG Logistics, Fez Delivery).
β’ Lagos: faster delivery and lower shipping cost
β’ Other states: delivery takes a bit longer, and shipping cost is slightly higher to reflect distance
Exact shipping cost is calculated and added at checkout based on your delivery address β it is not included in the product price.
Order tracking
Once your order ships, youβll receive tracking information (where available) so you can follow your delivery.
Delays
Since every item is made-to-order, timelines can occasionally shift due to production or logistics. If your order is running behind, weβll reach out directly β you wonβt be left wondering.
Where we ship
We currently ship within Nigeria, Ghana and South Africa only.
Questions
Reach us anytime at kesienaorume@gmail.com.